Concluding Client Feedback

We are very grateful for the time you have taken completing regular questionnaires during your case. We have just one more. Your evaluation of our services really will help us assess how well we served you, and what we might do to improve our service in the future.  Your time in completing this questionnaire would be very much appreciated and if you would like to discuss any aspect of our service please do not hesitate to contact our Practice Manager, Richard Bruce, tel: 01925 263273.

Please take a moment to answer the following form.

Name *
Name
How would you rate our overall level of service in your matter?
With 5 being 'excellent' and 1 being 'poor'
How would you rate your legal adviser's advice?
With 5 being 'excellent' and 1 being 'poor'
How responsive was your legal adviser to your letters, calls and emails in this matter?
With 5 being 'excellent' and 1 being 'poor'
How would you rate the clarity of information and advice given?
With 5 being 'excellent' and 1 being 'poor'
How would you rate how well your legal adviser kept you up-to-date with progress on your matter?
With 5 being 'excellent' and 1 being 'poor'
How helpful did you find our receptionists?
With 5 being 'excellent' and 1 being 'poor'
How helpful did you find our secretaries?
With 5 being 'excellent' and 1 being 'poor'
How well did we listen to what you had to say?
With 5 being 'excellent' and 1 being 'poor'
How would you rate our premises and reception areas?
With 5 being 'excellent' and 1 being 'poor'
Other services that may be of interest
If you would like to receive information regarding any of the following services, please tick the appropriate box(es) below and we will contact you. Alternatively, please do not hesitate to contact our Practice Manager, Richard Bruce on 01925 263273.
We would like to use the information you provide for the reasons below. Please tick each activity below for which you provide your consent. Please note you can withdraw your consent at any time.