Client Feedback Over 2019

Over the last year we have received over 400 questionnaires from our clients regarding the service they have received at Fiona Bruce Solicitors. We are proud to share some of our brilliant client comments from 2019 as the year draws to a close. We look forward to keeping up our excellent quality service and maintaining our valuable relationships with current clients.

Here is just a few of our positive comments were made by clients, including the following:

• “on the whole very satisfied with conveyancing matter” (Ms H, April 2019)

• “friendly professionalism of all the staff; I was impressed by the friendly attitude and the calm atmosphere” (Mrs C, May 2019)

• “always an exceptionally good service with any staff at FB; would highly recommend” (Ms D, May 2019)

• “Could not fault the service provided. Helped me to achieve the best possible outcome for my case. Would just take the opportunity again to thank you all for the excellent service provided and especially TG for all of his hard work and guidance” (Mr S, June 2019)

• “it was a very difficult conveyancing, resolved to a very satisfactory conclusion in a very thorough manner; very impressed by the whole team” (Anonymous, July 2019)

• “we have always found you to give excellent service and advice” (Ms H, August 2019)

• “would recommend due to the overall helpfulness to me and my wife and prompt attention; very friendly and well advised” (Anonymous, September 2019)

• “very quick appointment and understood my issues and concerns” (Ms W, September 2019)

Thank you to all our staff for providing such excellent service to our clients, we intend to uphold in 2020, and also for our clients giving us such valuable feedback.