Fiona Bruce Solicitors is pleased to announce their Lexcel re-accreditation, following an annual maintenance visit. Lexcel, is the Law Society’s legal practice quality mark for client care, compliance and practice management. During assessment, assessors identify whether a practice complies with the requirements set out in Lexcel’s practice management standard by examining the practice’s procedures, policies and plans.
As part of the re-accreditation, six areas of good practice were identified in the following areas: Structures and Strategy; Information Management; People Management; Risk Management and Client Care. The specific areas of good practice highlighted within these sections were: the Business Plan; ICT plan; Social Media reports; training and professional development opportunities; supervision and appropriate allocation of work; and the body of client feedback.
For more information on the services we provide or careers at Fiona Bruce Solicitors, please visit our website / call 01925 263273 or email our Practice Development Manager, Richard: rbruce@fionabruce.co.uk
The contents of this post do not constitute legal advice and are provided for general information purposes only ■